Last Updated: June 18, 2026

OLV Group, LLC (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website olvgroup.com (the “Site”), in accordance with the Brazilian General Data Protection Law (Lei Geral de Proteção de Dados – LGPD, Law No. 13,709/2018) and other applicable data protection regulations.

1. Data Controller

OLV Group, LLC
Email: info@olvgroup.com
Phone: 888-546-8040

2. Information We Collect

We may collect the following categories of personal data:

2.1 Information You Provide

• Contact Information: name, email address, phone number, and any other information you provide when filling out forms on our Site.
• Communications: records of correspondence when you contact us.

2.2 Information Collected Automatically

• Technical Data: IP address, browser type and version, operating system, device type, screen resolution.
• Usage Data: pages visited, time spent on pages, navigation paths, referring URLs.
• Cookies and Similar Technologies: as described in our Cookie Policy.

3. Legal Basis for Processing

Under the LGPD, we process your personal data based on the following legal grounds:

• Consent (Art. 7, I): when you voluntarily provide information through our contact forms or accept cookies.
• Legitimate Interest (Art. 7, IX): to improve our services, website functionality, and user experience.
• Compliance with Legal Obligations (Art. 7, II): to fulfill legal and regulatory requirements.
• Contract Performance (Art. 7, V): to provide services you have requested.

4. How We Use Your Information

We use the collected data for the following purposes:

• To respond to your inquiries and provide customer support.
• To improve and personalize your experience on our Site.
• To analyze website usage and optimize performance.
• To send communications you have consented to receive.
• To comply with legal obligations.
• To protect our rights and prevent fraud.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service Providers: trusted third parties that assist us in operating our website and conducting business (e.g., hosting providers, analytics services), bound by confidentiality agreements.
• Legal Requirements: when required by law, regulation, legal process, or governmental request.
• Business Transfers: in connection with a merger, acquisition, or sale of assets.

6. International Data Transfers

Your data may be transferred to and processed in countries outside of Brazil. When such transfers occur, we ensure appropriate safeguards are in place in accordance with LGPD requirements (Art. 33), including standard contractual clauses or other legally recognized mechanisms.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When data is no longer needed, it will be securely deleted or anonymized.

8. Your Rights Under the LGPD

As a data subject, you have the following rights under the LGPD (Art. 18):

• Confirmation & Access: confirm whether we process your data and access it.
• Correction: request correction of incomplete, inaccurate, or outdated data.
• Anonymization, Blocking, or Deletion: of unnecessary or excessive data.
• Data Portability: transfer your data to another service provider.
• Deletion: of data processed with your consent.
• Information on Sharing: know which entities your data has been shared with.
• Revocation of Consent: withdraw consent at any time.
• Opposition: object to processing that violates the LGPD.

To exercise any of these rights, please contact us at info@olvgroup.com or call 888-546-8040. We will respond to your request within 15 business days.

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption, secure hosting, access controls, and regular security assessments.

10. Children’s Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately so we can take appropriate action.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal data.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

OLV Group, LLC
Email: info@olvgroup.com
Phone: 888-546-8040
Text Message: 888-546-8040

14. Supervisory Authority

If you believe your data protection rights have been violated, you have the right to file a complaint with the Brazilian National Data Protection Authority (ANPD – Autoridade Nacional de Proteção de Dados) at www.gov.br/anpd.